MONITORING YOUR REMOTE EMPLOYEES
How Should you do it?
Since the pandemic, employers around the world have needed to change. They’ve had to shift how their employees operate. Remote work is very much here to stay. Organizations and employees can both benefit from the work-from home and hybrid work revolution.
Cost savings is a driver for supporting remote work. Employee morale and productivity also can be higher when employers grant this flexibility.
A majority of organizations support some type of remote work.
Statistics show¹ that:
16% of companies are completely remote
40% support hybrid office/remote working
4% don’t allow employees to work remotely
While there are benefits, there are also challenges to this new environment. Employers worry about the cybersecurity risks of remote teams. Managers can find it more challenging to make sure employees are doing what they should do.
The remote and hybrid work environment has led to the rise of employee monitoring tools. These tools have mixed reviews from employees.
WHAT IS EMPLOYEE MONITORING SOFTWARE?
The employee monitoring software tracks digital movements. This can include everything from general clock-in, clock-out tracking to taking screenshots of an employee’s computer several times per hour.
Items that these tools can track are:
Web sites visited
Screenshots of the desktop
Apps used and how long in use
The most invasive of tools can even track the sounds and video of the employee.
Tracking can be visible, so the employee knows about it, or the tracking can be completely hidden from the employee. It depends on the tool used and the cultural and ethical considerations of the employer. This type of monitoring can benefit an organization worried about productivity theft. ”But it can also alienate good employees and torpedo morale and trust. Let’s go through the pros and cons before you set up this type of system.
MONITORING TOOLS PRO
1. Understand Time Inputs
Knowing exactly how much time employees spend on a project can help with future ROI projections.
2. Reduce Time Wasting
About half of monitored employees spend 3+ hours per day on non-work activities. When employees know that their boss is monitoring their app usage, they’re less likely to goof off.
3. Billing Time Tracking
If you invoice your clients based on time, Monitoring Tools can help capture the teams time correctly so it’s billed properly. This stops hours falling through the cracks.
MONITORING TOOLS CONS
1. Hurts Team Morale
Many employees feel they are put in a cage when monitoring is introduced. Morale can plummet, which takes productivity and trust along with it.
2. Activity isn’t Productivity
Many tools simply report on keyboard and mouse activity. But what if the employee must solve a workflow issue and needs to use their brain for a few hours, not their mouse?
3. Good Employees Leave
Nearly half (47%) of surveyed tech employees said they would quit if their boss tracked them.